Dessy Mariana Hutapea

Head of Learning and Development

Home Credit Indonesia

She is a senior leader at Home Credit Indonesia with over 11 years of experience spanning learning, talent management, and customer operations. Currently serving as Head of Learning & Development, she leads enterprise-wide learning strategy, leadership development, Functional Academies, talent and succession initiatives, organization design, and culture and engagement programs, supported by digital learning and analytics.

Previously, she held senior roles in Customer Retention and Telesales Operations, managing large teams and multi product growth while strengthening training, quality, and performance management. Her career combines strong commercial leadership with people development excellence. Her work has been recognised at industry level, earning multiple accolades including top honours in learning and several Gold and Silver distinctions.