With over 20 years of extensive experience in Human Resources across industries such as Manufacturing, BPO, Sales, and Retail in China, Singapore, and Malaysia, Wendy is a dedicated servant leader committed to the growth and development of her team. In a rapidly evolving world driven by technological advancements, AI, and the impact of COVID-19, she plays a pivotal role as a strategic business partner, spearheading innovative organisational change initiatives. A proud holder of a Master’s in Executive Human Resources from EDUK8U Grad School and NOCN, Wendy currently serves as the Head of HR and Operations at Toshiba Sales and Services. She spearheads key HR initiatives, driving a performance-based compensation structure, cultivating a positive workplace culture, and strengthening the talent pipeline. Her strategic mindset ensures the company stays resilient, adaptable, and well-equipped to navigate future business challenges.