Neeti Mahajan is the ManagingDirector of HSBC Global Service Centre (GSC) Malaysia& Global Head of Workforce ManagementShe joined HSBC in 2001 within Payment Operations and has since held a number of key roles in the Group’s operations in multiple geographies, including postings in India, United Kingdomand Malaysia.

Before her appointment as ManagingDirector for GSC Malaysiain August 2017, she was the Centre Director for GSC Hyderabad, India. Neetiis a business professional with more than 20 years of experience spanning Operations,Change andTransformation, Operational Excellence, Lean Six SigmaIn HSBC, Neeti’s passion for Gender diversity andBalance attheworkplacehas led her to pioneer the “Career Comeback” programme in various Global Service Centers, helping female professionals resume their career post-sabbatical.