{"id":244975,"date":"2023-08-03T06:49:11","date_gmt":"2023-08-03T06:49:11","guid":{"rendered":"https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/?p=244975"},"modified":"2023-08-24T06:00:17","modified_gmt":"2023-08-24T06:00:17","slug":"dr-mary-jane-m-valero","status":"publish","type":"post","link":"https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/dr-mary-jane-m-valero\/","title":{"rendered":"Dr. Mary Jane M. Valero"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.8.1″ custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”][et_pb_row admin_label=”Judge profile” _builder_version=”4.8.1″ global_module=”243212″ saved_tabs=”all”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.8.1″]<\/p>\n

2023 JUDGE’S PROFILE<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ module_class=”members-full-description” _builder_version=”4.8.1″][et_pb_column type=”1_3″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Philippines-Savings-Bank_Dr.-Mary-Jane-M.-Valero.png” alt=”Airbnb_RachnaNazir” title_text=”Philippines Savings Bank_Dr. Mary Jane M. Valero” _builder_version=”4.8.1″][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”3.0.47″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.8.1″]<\/p>\n

Dr. Mary Jane M. Valero<\/h3>\n

SVP and Chief CX & Human Resources Officer<\/h4>\n

Philippine Savings Bank<\/h5>\n

[\/et_pb_text][et_pb_text _builder_version=”4.8.1″ _module_preset=”default”]<\/p>\n

Jane is a trailblazing CX and HR leader in the Philippines whose areas of expertise include Employee Experience, Employee Loyalty and Engagement, Strategic Recruitment, Organization Development (OD), Learning and Development, Customer Experience, Customer Insights, and Customer Advocacy, Loyalty, and Engagement.<\/p>\n

She is one of few banking leaders in the country certified as Customer Experience Management (CEM) Professional by the Global CEM Organization. She holds a PhD in Clinical Psychology, which complements her decades of experience in OD. Before joining the banking industry, Jane spent a decade in the hotel industry which allowed her to integrate hospitality practices into EX and CX principles, thereby designing and deploying game-changing programs for customers and employees.<\/p>\n

Jane teaches Industrial and Clinical Psychology courses at the Graduate School of the Pontifical, Royal, and Catholic University of the Philippines, University of Santo Tomas, where she also earned her Master\u2019s and Doctorate degrees.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.8.1″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_divider divider_style=”dashed” _builder_version=”4.8.1″ _module_preset=”default”][\/et_pb_divider][et_pb_text _builder_version=”4.8.1″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false”]<\/p>\n

View other 2023 Judges\u2019 Profile<\/h5>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”20223 Judges” _builder_version=”4.8.1″ _module_preset=”default” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” global_module=”244360″ saved_tabs=”all”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.8.1″ _module_preset=”default” collapsed=”off”][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Maria Luisa \u201cMaLu\u201d Inofre” position=”Chief People Officer” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/05\/Aboitiz-Power-Corporation_Maria-Luisa-MaLu-Inofre.png” admin_label=”Aboitiz Power Corporation_Maria Luisa \u201cMaLu\u201d Inofre” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDM5MSJ9fQ==@”]<\/p>\n

Aboitiz Power Corporation<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Xandra Feliza B. Galang” position=”Head of HR Talent Management” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Ayala-Corporation_Xandra-Feliza-B.-Galang.png” admin_label=”Ayala Corporation_Xandra Feliza B. Galang” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDgyMiJ9fQ==@”]Ayala Corporation<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Ruth S. Quirino” position=”Human Resources Director” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/05\/Benby-Group-of-Companies_Ruth-S.-Quirino-CPHR.png” admin_label=”Benby Group of Companies_Ruth S. Quirino” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDQwNSJ9fQ==@”]<\/p>\n

Benby Group of Companies<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Jeanette Reabad” position=”Director, Learning and Talent Development” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/CarParts.com_Jeanette-Reabad.png” admin_label=”CarParts.com_Jeanette Reabad” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDkzMyJ9fQ==@”]CarParts.com<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.8.1″ _module_preset=”default” collapsed=”off”][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Sharon L. Binwag-Villalon” position=”Director of Human Resources and People Support” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/07\/Dole-Philippines-Inc-Stanfilco_Sharon-L.-Binwag-Villalon_edited.jpg” admin_label=”Dole Philippines Inc (Stanfilco)_Sharon\tL. Binwag-Villalon” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDU0MCJ9fQ==@” link_option_url_new_window=”on”]<\/p>\n

Dole Philippines (Stanfilco)<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Mir Awal Khademur Rahman” position=”Head of People, Singapore, Philippines, Brunei & Pacific Islands” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Ericsson-Telecommunications_Mir-Awal-Khademur-Rahman.png” admin_label=”Ericsson Telecommunications Inc_Mir Awal Khademur\tRahman” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDk0MyJ9fQ==@”]Ericsson Telecommunications Inc<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Ted Belza, Jr” position=”VP Human Capital & Corp Affairs” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/07\/GOLDEN-ABC_Ted-Belza-JR_edited.jpg” admin_label=”GOLDEN ABC_Ted\tBelza, JR” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDUzOSJ9fQ==@”]<\/p>\n

GOLDEN ABC<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Lilybeth\tP. Magno” position=”HR Head ” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Metro-Pacific-Health_Lilybeth-P.-Magno.png” admin_label=”Metro Pacific Health_Lilybeth\tP. Magno” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDk1OCJ9fQ==@”]Metro Pacific Health<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.8.1″ _module_preset=”default” collapsed=”off”][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Ericson A. Del Castillo ” position=”General Manager, Talent Management, ASEAN, Human Resources, Philippines” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Nissan-Philippines-Inc-Nissan-Group-of-Japan-ASEAN_Ericson-A.-Del-Castillo.png” admin_label=”Nissan Philippines Inc (Nissan Group of Japan-ASEAN)_Ericson\tA. Del Castillo” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDk2NyJ9fQ==@”]Nissan Philippines Inc (Nissan Group of Japan-ASEAN)<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Monique Angeline P. Ramos” position=”Head of HR” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Prime-Asset-Ventures_Monique-Angeline-P.-Ramos.png” admin_label=”Prime Asset Ventures_Monique\tAngeline P. Ramos” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NTA1MCJ9fQ==@”]<\/p>\n

Prime Asset Ventures<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Mary Margaret D. Tan” position=”Chief Human Resources Officer” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/05\/Primeline-Products-Philippines-Inc._Mary-Margaret-Dumandan.png” admin_label=”Primeline Products Philippines, Inc._Mary Margaret D. Tan” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDQxNiJ9fQ==@”]<\/p>\n

Primeline Products Philippines, Inc.<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Dr. Mary Jane M. Valero” position=”SVP and Chief CX & Human Resources Officer” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Philippines-Savings-Bank_Dr.-Mary-Jane-M.-Valero.png” admin_label=”Philippine Savings Bank_Dr. Mary Jane\tM. Valero” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDk3NSJ9fQ==@” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n

Philippine Savings Bank<\/strong><\/p>\n

[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.8.1″ _module_preset=”default” collapsed=”off”][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Marco Angelo B. Padernal” position=”Assistant Vice President, Human Resources” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Robinsons-Retail-Holdings-Inc._Angelo-B.-Padernal.png” admin_label=”Robinsons Retail Holdings, Inc._Marco\tAngelo B. Padernal” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDk4NCJ9fQ==@”]Robinsons Retail Holdings, Inc<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Emmanuel G. Salazar” position=”Vice President \u2013 Human Resources” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/SR-Membership-Shopping-Kareila-Management-Corp_Emmanuel-G.-Salazar.png” admin_label=”S&R Membership Shopping | Kareila Management Corp_Emmanuel\tG. Salazar” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDk5MyJ9fQ==@”]S&R Membership Shopping | Kareila Management Corp<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Marielle\tC.Santos ” position=”Chief Human Resouce Officer (CHRO)” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/08\/Shakeys-Philippines-Shakeys-Pizza-Asia-Ventures-Inc._Marielle-C.Santos.png” admin_label=”Shakey’s Philippines (Shakey’s Pizza Asia Ventures, Inc.)_Marielle\tC.Santos” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NTAwNSJ9fQ==@”]Shakey’s Philippines (Shakey’s Pizza Asia Ventures, Inc.)<\/strong>[\/et_pb_team_member][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.8.1″ _module_preset=”default”][et_pb_team_member name=”Alfred A. Jimenez” position=”Group HR Strategy & Transformation Officer” image_url=”https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2023\/05\/SM-Prime-Holdings-Inc_Alfred-A.-Jimenez-1.png” admin_label=”SM Prime Holdings Inc._Alfred\tA. Jimenez” _builder_version=”4.8.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” link_option_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI0NDM2OCJ9fQ==@”]SM Prime Holdings Inc.<\/strong>[\/et_pb_team_member][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

2023 JUDGE’S PROFILEDr. Mary Jane M. Valero SVP and Chief CX & Human Resources Officer Philippine Savings BankJane is a trailblazing CX and HR leader in the Philippines whose areas of expertise include Employee Experience, Employee Loyalty and Engagement, Strategic Recruitment, Organization Development (OD), Learning and Development, Customer Experience, Customer Insights, and Customer Advocacy, Loyalty, […]<\/p>\n","protected":false},"author":42,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"categories":[15],"tags":[],"class_list":["post-244975","post","type-post","status-publish","format-standard","hentry","category-2023-judges"],"yoast_head":"\nDr. Mary Jane M. 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Valero SVP and Chief CX & Human Resources Officer Philippine Savings BankJane is a trailblazing CX and HR leader in the Philippines whose areas of expertise include Employee Experience, Employee Loyalty and Engagement, Strategic Recruitment, Organization Development (OD), Learning and Development, Customer Experience, Customer Insights, and Customer Advocacy, Loyalty, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/dr-mary-jane-m-valero\/\" \/>\n<meta property=\"og:site_name\" content=\"HR Excellence Awards 2026 Philippines\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-03T06:49:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-24T06:00:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/wp-content\/uploads\/sites\/32\/2025\/11\/exa-ph-2026.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"joleen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"joleen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/dr-mary-jane-m-valero\/\",\"url\":\"https:\/\/awards.humanresourcesonline.net\/hr-excellence-awards-ph\/dr-mary-jane-m-valero\/\",\"name\":\"Dr. Mary Jane M. 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