2024 JUDGE'S PROFILE

Ilja Rijnen

Karen Tay

Vice President, Core Services APAC

Merz Aesthetics
Karen is a seasoned HR leader with over 10 years of experience in recruitment, retention, change management, labour relations, and benefits administration. She has a proven track record of collaborating with senior management to align HR strategic planning with corporate goals, demonstrating resilience and innovation in navigating post-COVID HR challenges. Guided by Global Cultural Tenets and People Strategy, Karen’s holistic approach has driven numerous successful initiatives.

Karen champions HR digital transformation, leveraging technology to streamline processes and enhance the employee experience. Her expertise in managing complex regional HR systems has resulted in significant time and cost savings. She prioritises personalisation in talent development, ensuring accessible and scalable programs across APAC, such as hybrid onboarding and flexible development plans.

Committed to employee wellness, Karen has implemented inclusive benefits and wellness programs, extending support to employees’ dependents. Her leadership fosters an employee-centric culture, incorporating feedback from yearly engagement surveys to refine policies and initiatives.