Judge’s Profile

Ronald Poon

Director of Learning
The Ritz-Carlton, Hong Kong

Ronald Poon is the Director of Learning at The Ritz-Carlton, Hong Kong. He previously worked for Cathay Pacific Airways and Vocational Training Council. His expertise spans from hotel management, aviation and customer experience to vocational practices which reflects his profession in the field of learning and development.

With his customer service background and his interest in people development, he is passionate in seeing people learn and grow. His key role at The Ritz-Carlton Hong Kong is to ensure services are upheld to their highest quality while cultivating a learning culture for all levels of associates.

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